Mortgage Advice for Everyone Limited is authorised and regulated by the Financial Conduct Authority. FCA Number 969657
You can check this on the Financial Services Register by visiting the website https://register.fca.org.uk/ or by contacting the FCA on 0800 111 6768.
Mortgage Advice for Everyone Limited classifies all clients as ‘consumers’ for non-investment insurance business, which means you are afforded all protections under the rules of the Financial Conduct Authority.
Should we need to classify you differently we will discuss this with you, however, you should aware that you may lose a number of regulatory protections which will be outlined in a revised agreement.
Mortgage Advice for Everyone Limited classifies all mortgage customers as ‘clients’, which means you are afforded all protections under the rules of the Financial Conduct Authority (FCA).
Should we need to classify you differently we will discuss this with you, however, you should aware that you may lose a number of regulatory protections which will be outlined in a revised agreement.
Prior to providing you with any advice we will take time to understand your current needs, circumstances and attitude to risk (where applicable). Any advice provided will be confirmed to you in writing.
Mortgage Advice for Everyone Limited takes all our regulatory responsibilities very seriously and we ensure that all our staff are required to demonstrate their competence to undertake their role and our business is structured in a manner that is designed to meet in full all the requirements set by our regulator, the Financial Conduct Authority.
Unless you advise us otherwise, we will communicate with you via the following methods of communication, Face to Face including video conferencing, E-mail, Telephone & Letter.
Please note that all our communications and documents will be provided to you in English.
Mortgage Advice for Everyone Limited does not handle clients’ money. We never accept a cheque made out to us (unless it is a cheque in settlement of charges or disbursements for which we have sent you an invoice) or handle cash.
We may receive a fee for making introductions to third party product or service providers. Should we receive a fee we will confirm in writing to you what that fee will be.
When acting as an introducer, marketer or promoter of a scheme, no responsibility is accepted for any matters arising from the referral to the scheme product provider. It is your responsibility to ensure that you enter into separate Terms & Conditions with the third-party advisor.
For details of our Data Protection policy, please see our Data Protection Notice, which will be provided separately to you.
Mortgage Advice for Everyone Limited is permitted to advise on and arrange (bring about) deals in non-investment and general insurance contracts.
We are an insurance intermediary and act on behalf of clients and not insurers.
We offer a personal recommendation on the basis of a fair and personal analysis of the market.
No fee, we will be paid commission by the provider.
We will provide details of the total remuneration payable, including any fees, commissions, charges, expenses and benefits, in our fee agreement.
We have a legal and regulatory obligation to take all appropriate steps to identify and to prevent or manage conflicts of interest from arising. In the event of any of our business interests or activities creating a potential conflict of interest we will ensure that we take all appropriate steps to manage the potential conflict by maintaining robust systems, controls and staff training. In the unlikely event that we are unable to prevent the potential conflict, we will fully disclose to you, the general nature and/or sources of conflicts of interest and the steps taken to mitigate those risks.
Further details of our conflict of interest policy are available upon request.
We offer a comprehensive range of mortgages from across the market, but not deals that you can only obtain by going direct to a lender.
We offer the following alternative finance options:
We do not offer the following alternative finance options:
It is important to point out that not all mortgage loans and services are regulated by the Financial Conduct Authority. Some of the advice and services we provide may relate to loans which are either unregulated or have limited consumer protection.
Before proceeding, we will confirm to you if any product we are recommending is not regulated by the FCA.
You should note that if we are arranging a ‘Buy-to-Let’ mortgage for you, it is very important to understand that very few Buy-to-Let mortgages are regulated by the Financial Conduct Authority (FCA). If the Buy-to-Let mortgage product being recommended is not regulated, we will advise you of this fact beforehand.
We will confirm to you if any product we are recommending is a Business Loan; a Business Buy-to-Let; or a Consumer Buy-to-let loan and whether the product concerned is a non-regulated product.
We will advise and make a recommendation for you after we have assessed your needs.
You may request an illustration from your adviser whenever our firm provides you with information specific to the amount you want to borrow following assessment of your needs and circumstances.
A fee of £495 when you apply for a mortgage, we will also be paid a procuration fee from the lender.
We may also receive a commission from a 3rd party, such as from a solicitor, if we make an introduction in connection with arranging your mortgage.
You will receive an illustration when considering a particular mortgage, which will tell you about any fees relating to it.
If we charge you a fee, and your mortgage does not go ahead, you will receive:
No refund of our fee if the lender rejects your application, this will cover our administration costs. No refund of our fee if you decide not to proceed, this will cover our administration costs.
We make no charge and receive no commission for any advice in relation to consumer credit activities.
We will forward to you any documents we receive in relation to business transacted as soon as practicable; where a number of documents relating to a series of transactions is involved, we will normally hold each document until the series is complete and then forward them to you.
If you wish to register a complaint, please contact us in writing at address at the front of this agreement or telephone us on 01276 918066.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. http://www.financial-ombudsman.org.uk.
Please note, advice given in connection with unregulated mortgage products outlined above may not be eligible for consideration by the Financial Ombudsman Service.
We have briefly set out some information about the Financial Services Compensation Scheme (FSCS) below. If you would like further information about compensation scheme arrangements, details are available at www.fscs.org.uk or call 0800 678 1100.
Most of the products we advise on are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if product providers or we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
The actual level of compensation you receive will depend on the basis of your claim. The FSCS only pays compensation for financial loss. Compensation limits are per person per firm, and per claim category (listed below).
Where a non-regulated mortgage product has been recommended, you should be aware that such products will NOT normally be eligible for compensation under the FSCS.
Protection is at 100% without limit, where the claim is in relation to a long-term care insurance contract that is a pure protection contract, or the claim is in respect of a liability subject to compulsory insurance.
In all other cases: 90% of the claim without limit.
Mortgage advising and arranging is covered for 100% of the first £85,000, so the maximum compensation is £85,000 per person per firm.
(Please note that the FSCS does not cover buy to let mortgages)